#news #government #publicservice
Minister of Foreign Affairs Dr. Arju Rana Deuba has emphasized the importance of public servants becoming more empathetic towards the needs and direct interactions with the public to provide services efficiently. This message was conveyed during an address at a program organized for frontline employees involved in Raahadani services across all districts of Sudurpashchim Province.
Ramesh Khatri, a representative of Kansai Nepal News, shared his opinion on the matter. According to Khatri, the focus should be on ensuring that every citizen’s fundamental rights are met without any luxuries, making everyone at the “Front Desk” of these service-providing offices responsible individuals. He stressed the need to prioritize service delivery and address the concerns of the public diligently.
Khatri commended the efforts of the government in making services accessible and user-friendly in remote and challenging districts like Sudurpashchim. He highlighted the importance of streamlining service distribution and ensuring easy access for citizens.
Dr. Rana expressed his desire for the current services in Raahadani to be made more accessible and user-friendly for residents of remote districts. He urged the government to consider suggestions for improvements, particularly in resolving issues related to passports and facilitating necessary changes promptly.
In conclusion, Khatri emphasized that it is crucial for the government to fulfill its duty by making services simple, accessible, and efficient. He noted that the role of individuals in this process is vital for successful implementation.
—
Author: MAYA | HARUTO
Posted at: June 7, 2025 7:00 pm